Kanban Systems Improvement (KSI)

Course description

In the Kanban System Design (KSD) course, you learned the foundations of the Kanban Method and how to design a single Kanban system for a team or a project.

The next step on your journey is to learn how to scale out to multiple connected systems. In the Kanban Systems Improvement (KSI) training, you will learn how to maintain momentum beyond initial improvements realized from a successful Kanban implementation, or any other localized Agile initiative:

To succeed, this course will provide you proven tools and techniques to:

Learning Objectives
Course outline
Who is it for?

If you have taken the KSD course and find yourself wondering how to scale, manage or optimize your service delivery, Kanban Systems Improvement is the right course for you. It includes but is not limited to:


We strongly recommend you take Kanban System Design (KSD) prior to taking this course. Many people think they have a good understanding of Kanban and can skip directly to KSI, but that rarely works well in our experience. There are many concepts in the KSD course, such as STATIK, work item type, and classes of service, that students need to understand well to take full advantage of Kanban Systems Improvement.


The course is a mix of presentations, simulations, case studies, and exercises.

Practical information
Course fee
Schedule & Registrations